Contact
Get in touch
One address, read by a person. Product questions, support and privacy requests all arrive in the same place.
Whether it is a question about the products, a problem with Kelbria FitNotes, or a request about personal data, this is the address.
Reporting a problem with FitNotes
The support page lists the four things that make a problem reproducible, and a short list of steps that resolve most issues without waiting for a reply.
Privacy requests
Requests about personal data — what is held, correction, deletion — go to the same address. What that amounts to in practice is set out in the privacy policies, which differ for the website and the app.
What to expect
Kelbria is a small operation. Mail is read by a person rather than routed through a ticketing system, and we would rather not publish a response time we cannot promise to keep.
Company details
Kelbria is a brand of DEPIBIO SRL, a company registered in Romania. It is the entity behind both the website and the Kelbria FitNotes app.